Addepar

Data Client Support Analyst

Addepar

What You'll Do

Address client inquiries related to Addepar’s portfolio data feeds and general data product functionalities within established SLAs. Manage and complete requests from internal Data teams that require client outreach to resolve data verification issues. Investigate client-reported bugs and data processing issues, and collaborate with Engineering & Product when needed.

What We're Looking For

2+ years of work experience in the financial investment/advisory industry with a solid understanding of capital markets and portfolio accounting. Outstanding communication and interpersonal skills with excellent attention to detail. Familiarity with using MS Suite, Salesforce, Atlassian, SQL, Bloomberg, or Thomson Reuters is preferable.

What We Offer

This role requires you to be in the office 3 days per week in Pune. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

On-site