Mercado Libre

Analista de NPS Commerce - Customer Experience

Mercado Libre

What You'll Do

Measure, analyze, and report key indicators associated with the Mercado Pago experience. Structure and conduct analysis on main opportunities in user experience and competitors based on statistical analysis. Communicate complex analyses clearly to leaders of key Business and Product teams. Collaborate with Business, Product, and Technology teams on identified opportunities to drive improvements in products and user experience.

What We're Looking For

Bachelor's degree in Engineering, Economics, Data Analytics, or related fields. Experience in similar positions or project management/strategic consulting is desirable. Experience in roles requiring complex data analysis and knowledge of Tableau, SQL, and data exploitation tools.

What We Offer

Be part of a company with an entrepreneurial spirit that values long-term thinking. Take charge of your development in an environment of opportunities, learning, growth, and challenging projects. Enjoy a great work atmosphere with everything you need for a fantastic experience.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

Remote