What You'll Do
Perform collection activities, managing a portfolio of private clients located in Mexico. Lead meetings with clients and internal stakeholders; monitor payments and manage necessary information for effective action. Conduct negotiations and possible agreements with clients as needed; keep area indicators updated; support leadership with relevant information.
What We're Looking For
Bachelor's degree required. Experience in customer service, ideally in collections or a related area. Intermediate Excel skills and knowledge of SAP. Fluent (or at least advanced) Spanish is necessary to support clients in Mexico.
What We Offer
This is a semi-presential position in Varginha, MG, requiring in-office work at least three days a week. The company emphasizes collaboration and connection among team members.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid