Merchant Specialist - Phase V Fulfillment
Geeks on SiteCore Responsibilities
The specialist will serve as the primary point of contact for assigned client accounts, ensuring operational needs are met, solving problems in real time, and delivering an exceptional fulfillment experience. Key duties include coordinating with internal teams, conducting performance reporting, handling escalations, and overseeing new client onboarding.
Requirements
Candidates must be experienced, autonomous account managers capable of managing client relationships with urgency and ownership, requiring at least 2 years of B2B customer experience. Essential qualifications include strong communication, excellent organization, problem-solving skills, and proficiency with CRM and warehouse management systems.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote