American Express

Customer care professional with advanced Italian or German and English skills - Credit Balance Refund

American Express

Core Responsibilities

Provide exceptional relationship care by responding to customer inquiries and analyzing account information to recommend tailored solutions. Drive brand loyalty and deepen customer engagement through relevant offers and high-quality service.

Requirements

Requires fluency in English and either advanced German or Italian, along with a high school diploma. Candidates must demonstrate resiliency in fast-paced environments and possess strong communication and problem-solving skills.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Hybrid