Gerente de Atendimento

Ensure an excellent experience for cooperators and non-cooperators by addressing inquiries and directing them to appropriate channels. Manage operational routines and support the team while identifying business opportunities and promoting digital solutions. Facilitate interactions with self-service channels and provide guidance on product usage.

Bachelor's degree in Administration, Accounting, Economics, or related fields. Experience in customer service within financial institutions (individuals, businesses, and agriculture). Anbima certification CPA 20 is required.

The company offers a range of benefits including transportation allowance, meal vouchers, life insurance, health and dental plans, educational assistance, and a private pension plan. Additional perks include a recognition program, birthday day off, and wellness initiatives.