Gerente de Operações II
ConcentrixWhat You'll Do
Maintain and grow revenue of programs, ensuring profitability including revenue, margins, and retention. Oversee client relationships and ensure compliance with service level agreements. Provide leadership and guidance to direct reports, conducting regular performance reviews and fostering a positive work environment.
What We're Looking For
Associate's Degree preferred with over ten years of experience, including two to four years of progressive management experience. Demonstrated ability to analyze and improve work processes, coach teams, and implement change. Excellent communication skills and ability to mentor and develop employees.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site