Concentrix

Gerente de Operações II

Concentrix

What You'll Do

Maintain and grow revenue of programs, ensuring profitability including revenue, margins, and retention. Oversee client relationships and ensure compliance with service level agreements. Provide leadership and guidance to direct reports, conducting regular performance reviews and fostering a positive work environment.

What We're Looking For

Associate's Degree preferred with over ten years of experience, including two to four years of progressive management experience. Demonstrated ability to analyze and improve work processes, coach teams, and implement change. Excellent communication skills and ability to mentor and develop employees.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site