Itaú Unibanco

Designer Conversacional

Itaú Unibanco
DesignSão PauloBrazilHybridInclusive hiring: People with disabilitiesJuniorFull-TimeOct 21, 2026

What You'll Do

Design and evolve conversational journeys in channels like chat and virtual assistants. Structure conversation flows, states, exceptions, and alternative paths. Analyze metrics and feedback to identify continuous improvement opportunities.

What We're Looking For

Experience in Product Design, Content Design, Interaction Design, or related fields. Ability to structure user-centered experiences. Interest in AI, language, and technology.

What We Offer

Offers benefits such as transportation allowance, meal vouchers, medical and dental plans, life insurance, and extended maternity and paternity leave.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid