Designer Conversacional
Itaú UnibancoWhat You'll Do
Design and evolve conversational journeys in channels like chat and virtual assistants. Structure conversation flows, states, exceptions, and alternative paths. Analyze metrics and feedback to identify continuous improvement opportunities.
What We're Looking For
Experience in Product Design, Content Design, Interaction Design, or related fields. Ability to structure user-centered experiences. Interest in AI, language, and technology.
What We Offer
Offers benefits such as transportation allowance, meal vouchers, medical and dental plans, life insurance, and extended maternity and paternity leave.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid