Atendente Assistencia Clientes
Localiza&CoWhat You'll Do
Provide support and assistance to customers throughout the vehicle rental and reservation journey via national phone support. Understand customer needs, guide them, clarify doubts, and assist in resolving demands while ensuring a quick, friendly, and efficient service. Follow company procedures, deadlines, and service standards to create a positive experience for each customer.
What We're Looking For
Bachelor's degree completed or in progress. Experience in customer service. Full availability for shifts, including weekends and holidays (5x2 schedule). Proficiency in Office Suite and typing skills.
What We Offer
The company offers a home office allowance, a casual dress code, special discounts on car rentals and purchases of used vehicles, and various health and wellness benefits. Additional perks include a profit-sharing plan, health and dental insurance, private pension, and access to training programs.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid