Responsable Operaciones de Call Center bilingue (Inglés)
AXACore Responsibilities
The role involves leading and managing the assistance and customer service unit to ensure operational efficiency and high-quality service. Responsibilities include implementing new products, monitoring team performance, and driving continuous process improvement.
Requirements
Candidates must hold a university degree and possess previous experience in service management or customer support. Proficiency in English is required for effective communication in international environments, alongside strong leadership and problem-solving abilities.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Spanish
Work Mode
On-site