Experian

Analista de Gestão do Cliente II

Experian

What You'll Do

Monitor sales, retention, billing, and cancellation journeys. Identify operational deviations and process improvement opportunities. Conduct initial analyses to identify root causes of financial losses and operational impacts. Support the development of action plans and continuous improvement initiatives.

What We're Looking For

Bachelor's degree required. Intermediate knowledge of Excel for analysis and consolidation of indicators. Advanced knowledge of PowerPoint for executive presentations and data storytelling. Experience in process analysis and operational performance.

What We Offer

The company promotes equality of opportunity and affirmative action. They are committed to building an inclusive culture and a work environment that allows individuals to balance their careers with personal commitments.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid