Job Posting Title Advisor 1: Chat Support, CRM

Interface with customers via inbound chats, outbound calls, or through the Internet. Provide customer service support and resolution of routine problems regarding the client's products or services. Maintain a broad knowledge of the products and/or services of the clients and document accounts as necessary.

Fluency in English is required. Experience in customer service or support roles is preferred. Strong communication skills and ability to demonstrate empathy with customers.