Sutherland

Auto Loan Customer Service Associate

Sutherland

What You'll Do

Handle inbound or outbound calls with existing customers. Educate customers on account status and assist in solving problems or securing payments. Maintain positive relationships with the Loan Servicing team and meet or exceed production goals.

What We're Looking For

Must be 18 years or older. A minimum of 3-4 CXC/GCE subjects including English Language, or a U.S. high school diploma or GED. Experience in customer service is preferred.

What We Offer

Competitive compensation packages including base pay, incentives, and overtime. Paid training, discounts for corporate partners, and excellent health and life insurance plans.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

On-site