Thoughtworks

Lead Service Designer (Advanced English) - EC - Remote

Thoughtworks

Core Responsibilities

The role involves playing an active, strategic role in designing complex technology projects by using advanced research to translate operational realities into clear efficiency opportunities. Key tasks include leading strategic research to map intricate processes, facilitating high-stakes workshops, and creating master Service Blueprints grounded in deep analysis.

Requirements

Candidates must be strategic, hands-on Lead Service Designers with C-Level experience, mastering ecosystem mapping and Service Blueprints, and possessing advanced Spanish and English proficiency. Required technical expertise includes strategic research methods, Service Design specialization, data-driven diagnostics, and mastery of Lean Service Design and Design Thinking.

Additional Information

Experience Level

10+

Job Language

English

Work Mode

Remote