Collections Agent
Concord ServicingCore Responsibilities
The Collections Agent will be responsible for contacting customers by telephone to resolve overdue loan payments, ensuring compliance with procedures and regulations like the FDCPA. Key duties include locating customer information, documenting all interactions, and professionally representing the company.
Requirements
The ideal candidate must possess knowledge of collections processes and regulations, along with strong communication, analytical, and problem-solving skills. A minimum of two years of collections experience and complete knowledge of relevant federal regulations are preferred.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site