Core Responsibilities

Develop and maintain user loyalty programs. Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards. Manage CRM bonus campaigns and user communications. Monitor campaign performance daily and continuously improve results.

Requirements

2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry. Hands-on experience with CRM platforms (Smartico or similar is a must). Strong understanding of user acquisition, engagement, retention, and loyalty in B2C products.

Additional Information

Experience Level

Mid-Level

Employment Type

permanent

Work Mode

Remote