Asesor de agendamiento (ATC) - call center - Lima
Servicios de Telecomunicaciones OlitelCore Responsibilities
Responsible for managing call scheduling, generating daily reports on attended and pending faults, and updating scheduling information in Entel platforms. The role involves escalating individual cases to coordinators and commercial areas to ensure correct service delivery.
Requirements
Requires a completed high school education and 6 months to 1 year of experience in inbound and outbound call center operations. Candidates must be available for on-site work in Lima with a rotating rest day schedule.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
On-site