
People Operations Assistant Analyst
PepsiCoWhat You'll Do
Provide support to employees through chat and case management channels. Manage employee requests from intake through resolution, ensuring timely follow-up and case closure. Research and resolve employee inquiries while ensuring compliance with established processes and policies. Collaborate with cross-functional teams to facilitate issue resolution and service delivery.
What We're Looking For
Bachelor’s degree required. Advanced English proficiency (written and verbal). Experience in employee support, customer service, or case/request management environments. Strong analytical and problem-solving skills. Intermediate proficiency in Microsoft Office applications.
What We Offer
Opportunities to learn and develop every day through a wide range of programs. A flexibility program that will allow you to balance your personal and work life. Recognition programs for seniority and behavior.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
English
Employment Type
Full-time
Work Mode
On-site