PepsiCo

People Operations Assistant Analyst

PepsiCo

What You'll Do

Provide support to employees through chat and case management channels. Manage employee requests from intake through resolution, ensuring timely follow-up and case closure. Research and resolve employee inquiries while ensuring compliance with established processes and policies. Collaborate with cross-functional teams to facilitate issue resolution and service delivery.

What We're Looking For

Bachelor’s degree required. Advanced English proficiency (written and verbal). Experience in employee support, customer service, or case/request management environments. Strong analytical and problem-solving skills. Intermediate proficiency in Microsoft Office applications.

What We Offer

Opportunities to learn and develop every day through a wide range of programs. A flexibility program that will allow you to balance your personal and work life. Recognition programs for seniority and behavior.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site