Operations Coordinator/ VA (Cleaning Company)
LAGO Store BucharestCore Responsibilities
The Operations Coordinator will manage the entire customer lifecycle, focusing heavily on speed-to-lead management, customer communication, scheduling, and coordinating the cleaning team. Key duties include monitoring lead dashboards, ensuring prompt responses across all platforms, and driving review generation.
Requirements
Candidates must have over 2 years of experience in operations, customer service, or as a virtual assistant, coupled with advanced English proficiency (B2-C1). Essential requirements include experience with scheduling/CRM systems like Jobber, strong organizational skills, and the ability to work independently during US business hours.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote