Manager 2, Premier Support Engineering
DatadogWhat You'll Do
Manage, develop, coach and mentor a team of Technical Solutions Engineers who respond to client requests and troubleshoot issues. Ensure successful training and onboarding of new hires while guiding the team through technical training and certifications. Build out documentation and knowledge base articles for various technologies and drive projects to improve team productivity.
What We're Looking For
Previous experience leading a team and a passion for people management. Self-motivated with a desire for continuous learning and a critical thinker who uses data to make informed decisions. Basic knowledge of Linux and some programming experience, along with active contributions to open-source projects.
What We Offer
Datadog offers a hybrid workplace to ensure work-life harmony. The company provides generous global benefits, continuous professional development, and an inclusive company culture.
Key Skills & Technologies
Additional Information
Experience Level
Lead / Principal
Job Language
English
Employment Type
Full-time
Work Mode
Hybrid