(American English) Customer Support Consultant (Remote)
SupportYourAppCore Responsibilities
The consultant will be responsible for delivering outstanding customer support across phone calls, chats, and emails, while also building strong customer relationships. This role requires escalating complex issues to engineers when necessary and maintaining a deep understanding of client solutions to meet KPIs.
Requirements
Candidates must possess excellent English communication skills (C2 level for both spoken and written) and have a minimum of six months of experience in customer support. Essential technical requirements include being tech-savvy enough to troubleshoot basic issues and having a personal computer with stable, high-speed internet connectivity.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote