Customer Success Executive

Develop and execute proactive key account management strategies, identifying growth opportunities and optimizing services for B2B clients. Act as the primary contact for clients, understanding their business needs and proposing tailored solutions. Monitor performance indicators (KPIs) to anticipate churn risks and design effective action plans for client retention and satisfaction.

Minimum of 3 years of experience in Customer Success, Key Account Management, or B2B Consulting, preferably in the technology, SaaS, or mobility sectors. Proven ability to build and maintain strategic relationships with high-level clients, with a strong focus on problem-solving and value addition. Bachelor's degree in Engineering, Business Administration, Marketing, or a related field.

We offer a professional development environment with a direct impact on millions of lives and the future of cities. Flexible hours and a hybrid work model are available, along with health insurance plans, a loyalty program for years of service, and a monthly credit for use in the Cabify app.