Especialista Cuidado al Cliente
Principal MéxicoCore Responsibilities
The specialist will manage and resolve customer complaints and inquiries to prevent escalation to regulatory authorities. They are also responsible for maintaining accurate records, managing mobile visits, and collaborating with branch leadership to meet performance objectives.
Requirements
Candidates should have a degree or partial studies in Law, Business Administration, or a related field. Previous experience in customer service, specifically in complaint handling, is preferred along with strong administrative and computer skills.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
Hybrid