Assistente de Atendimento

Perform the first contact with associates at the agency. Welcome and guide associates and non-associates to the appropriate service channels, whether physical or digital. Assist associates with their digital inclusion and provide guidance on using available digital services. Identify new business opportunities with associates and direct them to Business Managers.

Experience in customer service, preferably in financial institutions or cooperatives. Ongoing higher education in Administration, Accounting, Economics, or related fields. ANBIMA certification. Knowledge of financial products and services. Proficiency with technology and a strong service orientation.

The company offers a range of benefits including health insurance, a meal allowance, life insurance, and a wellness program. There are also educational assistance programs, private pension plans, and a recognition program for long-term employees.