Asesor de Redes Sociales
BidcomCore Responsibilities
The Social Media Advisor will be responsible for managing digital communication, providing personalized customer support across social channels, resolving inquiries/complaints efficiently, and building strong audience relationships to strengthen the brand. Key tasks include attending to customer queries, monitoring brand mentions, and maintaining an active, positive community.
Requirements
Candidates must have experience in customer service or online community management, coupled with excellent written communication skills, including impeccable spelling and grammar. Required technical knowledge includes familiarity with major social media platforms and tools like CRM, Google Drive, Docs, Slack, and Salesforce.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
Spanish
Work Mode
Hybrid