Core Responsibilities

Own the full operational scope of the Financial Crime Prevention team, including Antifraud, Disputes, AML operations, and compliance-related case handling. Design and implement the operational structure based on the launch plan and projected client growth. Develop and document end-to-end operational processes for fraud monitoring and dispute handling. Hire key leadership roles and build the operational team, ensuring compliance with Colombian regulatory requirements.

Requirements

Proven experience leading fraud prevention and disputes operations in a financial institution or fintech. Strong understanding of card fraud, account fraud, chargebacks, and dispute lifecycle. Experience building operational teams from scratch in a fast-growing environment. Solid knowledge of AML and regulatory operational requirements.

Additional Information

Experience Level

Executive

Job Language

English

Employment Type

Full-time

Work Mode

On-site