02. Intake & Reception Specialist | Fully Remote | USD Payments
VoxideaCore Responsibilities
The specialist will serve as the initial contact for leads via phone or email, gathering necessary information to understand client needs regarding legal services. Key duties include guiding individuals to appropriate resources, completing legal forms, scheduling consultations, and handling follow-up communications.
Requirements
Candidates must hold a bachelor’s degree and possess over three years of experience in customer service, appointment setting, or interpretation roles within contact centers. Essential requirements include proficiency in English (C1 or higher) and Spanish or Portuguese, along with residing permanently in Latin America and owning suitable remote work equipment.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote