SRE - Incident Manager/Incident Commander Pleno

Coordinate crisis rooms, ensuring effective communication regarding platform issues. Manage the complete end-to-end incident lifecycle and be responsible for root cause analysis (RCA) and Post-Incident Review (PIR). Prioritize business demands, ensuring critical issues are addressed urgently and collaborate with teams to minimize problems until incidents are resolved.

Exceptional communication skills with the ability to translate technical information for diverse audiences. Conceptual technical knowledge in databases, canary deployment, microservices, and their dependencies. Experience with ITIL practices and Google SRE principles.