ANALISTA SUPORTE BILINGUE SR (Inglês OU Espanhol)
StefaniniWhat You'll Do
Provide on-site and remote support to users (Level 1 and Level 2). Install, configure, and support laptops, desktops, and mobile devices. Diagnose and resolve hardware, software, and connectivity incidents. Assist with network configurations, printers, VPN, and corporate tools.
What We're Looking For
Advanced proficiency in at least one of the following languages for conversation: English or Spanish. Previous experience in the described activities. Knowledge of Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint) and ticket management tools (ServiceNow, GLPI or similar). Basic knowledge of Active Directory and user administration.
What We Offer
The position offers a hybrid work arrangement (alternating weeks, 1 week on-site and 1 remote) in São Paulo/SP. It includes a competitive benefits package such as meal vouchers, discounts on courses, online training, medical and dental assistance, and a pet care agreement.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid