What You'll Do
Ensure customer retention through proactive and personalized support. Conduct onboarding and follow-up for purchased products, serving as the main contact for assigned clients post-sale. Manage claims and inquiries, coordinating with necessary internal departments. Analyze accounts and billing processes to support the sales team operationally.
What We're Looking For
Bachelor's degree in Business Administration, Commercial Engineering, or related fields. Over 4 years of experience in administrative, operational, management control, billing analysis, or commercial support roles, preferably in service, financial, or credit information companies. Proficient in Google Workspace and intermediate/advanced Excel for account analysis.
What We Offer
We offer a hybrid work model, flexible hours, additional days off, comprehensive compensation packages, and complementary health insurance. Additional benefits include gym membership, parental benefits, access to online learning platforms, recognition programs, and professional career development in a diverse and multicultural environment.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
Hybrid