What You'll Do
Lead the creation and structuring of the Managed Services area, including processes, rituals, metrics, and operational models. Collaborate with the sales team to create commercial playbooks and position the Agentic Ops offering in the market. Actively contribute to the product vision of Agentic Ops by conducting user interviews, mapping journeys, and prioritizing features.
What We're Looking For
Experience in managing technical teams focused on support, operations, or managed services. Knowledge of SRE, ITSM, and modern service operation practices. Real understanding of artificial intelligence to make strategic decisions about AI.
Key Skills & Technologies
Additional Information
Experience Level
Executive
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote