Customer Success Manager - EMEA
AlpacaCore Responsibilities
Manage the full B2B customer lifecycle from onboarding through renewal to ensure satisfaction and retention. Act as a trusted advisor to leadership teams, aligning platform capabilities with customer go-to-market strategies.
Requirements
Requires 4-6 years of customer success experience with a strong understanding of SaaS, APIs, and the FinTech broker-dealer industry. Must be able to work remotely within EMEA hours and manage relationships across various company sizes.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
Remote