Digital Customer Experience Specialist
SLC TRADECore Responsibilities
The main objective is to coordinate and follow up on all Customer Experience (CX) projects, ensuring timely and scope-compliant execution, including technology initiatives, automations, integrations, and process improvements. Key tasks involve leading CX and CRM projects, setting schedules, acting as a liaison between Technology, Operations, and Commercial teams, and preparing progress reports for the CX Manager.
Requirements
Candidates must have a completed Bachelor's degree or Engineering degree in Industrial, Business Administration, or related fields, along with a minimum of two years of experience in similar project or digital roles. Proficiency in English at an intermediate level and familiarity with tools like Excel, PowerPoint, Asana, or Planner are required.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
On-site