Consultor Servico Ao Cliente
Vivo (Telefônica Brasil)What You'll Do
Monitor customer request indicators and evaluate the technical need for changes. Interface with areas and suppliers to provide technical assistance for complex products. Analyze and diagnose problems through report extraction, implementing and monitoring action plans.
What We're Looking For
Bachelor's degree required. Experience in customer service and technical support. Knowledge of health and occupational safety management systems.
What We Offer
Flexible benefits platform allowing you to choose the ideal benefit for you and your dependents. Remote work up to 2 times a week and flexible hours. Opportunities for professional development and a supportive work environment.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid