Vivo (Telefônica Brasil)

Consultor Servico Ao Cliente

Vivo (Telefônica Brasil)

What You'll Do

Monitor customer request indicators and evaluate the technical need for changes. Interface with areas and suppliers to provide technical assistance for complex products. Analyze and diagnose problems through report extraction, implementing and monitoring action plans.

What We're Looking For

Bachelor's degree required. Experience in customer service and technical support. Knowledge of health and occupational safety management systems.

What We Offer

Flexible benefits platform allowing you to choose the ideal benefit for you and your dependents. Remote work up to 2 times a week and flexible hours. Opportunities for professional development and a supportive work environment.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid