What You'll Do
Support the planning of post-sales activities with service clients, including addressing customer inquiries, upselling, problem-solving, and conducting satisfaction surveys. Assist in data analysis to aid in retention and NPS using VDO tools. Interface with operations, engineering, and billing teams to provide customer support. Monitor client implementations and digital solutions.
What We're Looking For
Currently pursuing a degree in Electrical Engineering, Systems Analysis and Development, or Computer Engineering. Basic English proficiency is required. Intermediate skills in Office Suite and Power BI are necessary.
Additional Information
Experience Level
Junior
Employment Type
permanent
Work Mode
On-site