VP, Operations

Lead the AMER operational vision, roadmap, and priorities, ensuring alignment with global operations and regional business goals. Architect and implement standardized processes across creative, marketing, media, and technology workflows to improve consistency, efficiency, and delivery quality. Partner with client leadership to understand account needs, delivery demands, and operational gaps.

12+ years of experience in operations across creative, digital, marketing, or technology-led agencies. Proven success optimizing processes and platforms across multi-disciplinary teams. Strong understanding of project management systems, AI-enabled workflows, and operational platforms.

We offer a collaborative, open-door environment that fosters personal and company growth. Benefits include healthcare, dental, and vision coverage, a 401k plan with matching, PTO, and paid company holidays.