Core Responsibilities

The Customer Success Manager will manage a portfolio of enterprise customers, ensuring successful onboarding and value realization. They will build trusted relationships with stakeholders and monitor account health while collaborating with internal teams.

Requirements

Candidates should have over 5 years of experience in Customer Success or Account Management, preferably in B2B SaaS. A background in BPO or outsourced support models is preferred, along with strong commercial awareness.

Additional Information

Experience Level

5-10 years

Job Language

English