Data & Reporting Analyst, Contact Center
LLAMAPIXEL GAMING S.A.C.Core Responsibilities
The Data & Reporting Analyst will transform operational data into actionable insights, dashboards, and reports to support decision-making for Brazil and Peru operations. They are responsible for identifying performance trends, investigating root causes of KPI deviations, and automating reporting routines.
Requirements
Candidates must have at least 2 years of experience in data analysis or operational analytics within a contact center or BPO environment. Proficiency in Excel, Google Sheets, and contact center KPIs is required, along with advanced English language skills.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site