Analista de Performance e Operações de Cobrança

Monitor and analyze the performance of collection and credit recovery operations, ensuring adherence to client-defined goals and strategies. Evaluate results from partners and suppliers responsible for collection operations, tracking indicators, goals, and action plans. Conduct periodic results meetings with managers and stakeholders, and prepare reports and dashboards translating collection indicators into business insights.

Professional experience in collection operations, credit recovery, or performance management. Knowledge of collection operation indicators and credit recovery. Experience with data analysis and the ability to interpret data to identify causes of performance deviations.

The company offers a fully subsidized medical assistance plan for employees and dependents, meal or food allowance without deductions, life insurance, private pension, and options for purchasing company shares at a discount. Additional benefits include extended maternity and paternity leave.