Accommodation Services Agent

Review accommodation event requests for completeness and required information. Monitor accommodation events throughout their lifecycle, tracking milestones and status changes. Create, update, and maintain customer profiles while ensuring documentation meets organizational standards. Coordinate employer communications regarding accommodation activities and manage outreach efforts.

A minimum of 4 CXC/GCE subjects including English Language and a numeric subject, or a U.S. high school diploma or GED. Must have a valid government issued ID, TRN, and NIS card. Experience in customer service is preferred, along with good systematic problem-solving abilities and excellent verbal and written communication skills.

Must have flexible availability to work any day and any assigned shift weekly, including weekends and public holidays. Must be able to train and/or work onsite.