Stefanini

Analista Suporte Jr

Stefanini

What You'll Do

Provide technical support to users both in-person and remotely. Register, track, and resolve technical tickets. Assist in the configuration and maintenance of computers, laptops, and peripherals. Install and configure software and operating systems, and help identify and resolve hardware, software, and connectivity issues.

What We're Looking For

Higher education degree in progress or completed. Basic knowledge of computer systems and Windows operating systems. Familiarity with computer and peripheral maintenance. Understanding of networks, internet, and connectivity. Knowledge of ticketing and support tools.

What We Offer

The company offers a positive impact on both business and employee lives, with opportunities for professional growth in an innovative environment that values respect, autonomy, and partnership.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site