Service Manager - IT
Encora Inc.Core Responsibilities
Manage IT development services and ensure compliance with SLAs regarding quality, timelines, and deliverables. Supervise technical teams, coordinate backlogs and sprints, and act as the primary point of contact for clients.
Requirements
Requires over 5 years of experience in IT service or delivery management with a background in Java, React Native, and QA. Proficiency in Agile methodologies and tools like Jira or Azure DevOps is essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Spanish
Work Mode
On-site