Analista Tecnico del Nec
TigoWhat You'll Do
Provide first-line technical support to Tigo Business corporate clients. Proactively monitor fixed services and digital solutions for corporate clients. Validate alarms, events, and incidents reported by monitoring tools. Register, update, and follow up on technical tickets until closure or escalation.
What We're Looking For
Desirable previous experience in technical support, help desk, NOC, telecommunications support, or similar areas. Education in Computer Science, Telecommunications, Networks, Systems Analysis, or related fields. Basic knowledge of fixed connectivity services, fiber optics, dedicated internet, VPN, SD-WAN, or digital solutions.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site