Customer Success Champion - on site
BaubapCore Responsibilities
Manage complex customer interactions escalated by AI agents to ensure high-quality resolution and customer satisfaction. Act as the voice of the customer by identifying recurring pain points and collaborating cross-functionally to drive operational improvements.
Requirements
Requires at least 2 years of professional experience, preferably in fintech, banking, or tech startups. Must have strong communication skills, English proficiency at B1 level, and experience with digital support tools.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site