Ejecutivo Servicio al Cliente I

Manage and administer post-sale relationships with clients and strategic projects, ensuring service experience and compliance with contractual commitments. Conduct regular follow-ups on post-sale operations and maintain close contact with clients to build trust and loyalty. Participate in the implementation of services and lead work plans for improvement actions.

Minimum of 2 years of experience in managing post-sale relationships with clients and strategic projects, preferably in IT or telecommunications companies. Bachelor's degree in Engineering (Electronics, Electrical, Telecommunications, Systems, or related fields), Administration, or similar. Preferred specialization or master's degree in Projects, Technology and Telecommunications, Customer Service, or related fields, and/or certification in PMP.