Customer Operations Specialist

Acts as a first point of contact for ongoing customer accounts on daily operational matters. Resolves operational issues related to the end-to-end sales process, including order status, returns, and invoicing. Collaborates with sales teams and other functions to address customer support issues.

First level university degree or equivalent experience. Typically 0-2 years of related experience in supply chain, customer service, or financial management. Mastery in English and local language, with basic knowledge of sales operations and local legal compliance issues.