Customer Success Manager - France & Southern Europe

Serve as the primary point of contact for customers in the assigned named accounts. Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Monitor client usage and product adoption rates, conducting regular check-ins and offering training sessions. Develop strategies to ensure high retention rates and manage the contract renewal process.

Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Proficient understanding of digital marketing services such as social media and content marketing. Strong problem-solving skills and the ability to handle challenging client situations.