Especialista I de Qualidade FVC e Relacionamento com a Revendedora

Design and implement quality governance and service processes for the Revendedora (FVC - Central Sales Force). Map and formalize the service process flow, identifying gaps and opportunities for efficiency. Lead the implementation of new processes and tools, ensuring operational adherence and rapid response to deviations.

Bachelor's degree in Production Engineering, Administration, Management Processes, Communication, or related fields. Advanced Excel skills and familiarity with Power BI/Tableau for data analysis. Previous experience in Operational Quality, Customer Experience, or Process Efficiency is a plus.

The company offers a comprehensive benefits package including flexible health and dental plans, mental health support, meal allowances, and discounts on company brands. Additional benefits include extended parental leave and support for atypical parents.