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Discover companies hiring across Latin America
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Agibank is Brazil's first omnichannel digital neobank, founded by Marciano Testa. The bank aims to make financial services accessible to all Brazilians by combining digital innovation with in-person service options. Agibank operates a hybrid business model that integrates digital and physical banking, catering to a wide range of customers, including those underserved by traditional banks. The bank offers various financial products and services, such as digital checking accounts, cashback programs, investment options, and secured credit products. Agibank also features in-person services through its Smart Hubs, with plans to expand its network significantly. Innovative payment solutions, like QR code bill payments, highlight its commitment to customer convenience and technological advancement. Agibank has shown impressive financial growth, with a net income of BRL 870.9 million in 2024 and total revenue of BRL 7.5 billion. The bank is recognized for its strong credit risk management and profitability, ranking among the top companies in Brazil. Its diverse customer base benefits from the bank's unique blend of digital and physical services.
MadeiraMadeira is Brazil's leading e-commerce platform for home furnishings, decor, building materials, and appliances. Founded in 2009 by Daniel and Marcelo Scandian, the company operates as a hybrid online marketplace and retailer, offering over 1.5 million products from various sellers and its own private label brands, such as CabeCasa. Its mission is to help customers create their dream homes with a wide selection of products and convenient delivery across Brazil. The product range includes furniture, home decor, windows, doors, beds, lamps, and building materials, serving millions of customers nationwide. MadeiraMadeira has transitioned from a dropshipping model to owning physical distribution centers and a logistics network, enhancing order fulfillment and customer service. The company also employs an omnichannel strategy with over 60 physical "guide stores" across Brazil, allowing customers to view products and gather inspiration while making purchases online. Headquartered in Curitiba, MadeiraMadeira has a workforce of over 1,300 and is valued at around $1 billion.
Transworld Systems Inc. (TSI) is a global leader in accounts receivable management, debt collection, business process outsourcing, healthcare revenue cycle management, and loan servicing solutions. Founded in 1970, TSI operates from 29 locations worldwide and employs approximately 4,400 people. The company is licensed in all 50 U.S. states and emphasizes regulatory compliance through its comprehensive Compliance Management System. TSI offers a range of AI-powered, omnichannel solutions. Its services include full lifecycle accounts receivable management through the CollectX(TM) platform, global customer experience support, and healthcare revenue cycle management using the SAGA platform. TSI also provides loan servicing management via UAS Connect and revenue recovery software with dPlat/DebtNext. The company serves over 32,000 clients across various sectors, including Fortune 100 companies, healthcare providers, financial institutions, and educational facilities, ensuring performance and compliance in its operations.
Kushki is a fintech company founded in 2016 and based in Quito, Ecuador. It specializes in payment technology solutions for businesses throughout Latin America. As a regional non-banking acquirer, Kushki offers a comprehensive payments ecosystem that enables companies to process digital transactions securely and efficiently. The company provides a variety of payment solutions, including online payments, mobile payments, and point-of-sale transactions. Its platform supports multiple payment methods such as credit and debit cards, digital wallets, bank transfers, and cash payments. Kushki emphasizes an omnichannel approach, allowing businesses to unify their payment processes across different channels and countries in the region. Key features include secure online payment integrations, adaptable point-of-sale solutions, fraud prevention using machine learning, and a centralized management console for transaction oversight. Kushki targets e-commerce merchants, retailers, and large enterprises, helping them streamline their payment operations and expand their reach in the digital economy.
NielsenIQ (NIQ) is a global leader in consumer intelligence and market measurement, founded in 1923 and headquartered in Chicago, Illinois. The company specializes in marketing research, providing precise data on shopper behaviors, retail performance, and consumer trends across 109 markets. NIQ emphasizes omnichannel coverage, data science, and actionable insights, particularly for the Consumer Packaged Goods (CPG) sector. NIQ offers a range of services, including market research and analytics, shopper behavior insights, and cloud-based technology platforms. These services help businesses understand consumer dynamics and make informed decisions in a rapidly changing market. With a commitment to quality, innovation, and sustainability, NielsenIQ supports companies worldwide in navigating complex market challenges and driving growth.
Playtech plc is a prominent global provider of technology, content, and services for the online gambling and gaming industry. Founded in 1999, the company is listed on the London Stock Exchange and focuses on regulated markets. Playtech delivers proprietary technology that enhances the safety and engagement of betting and gaming experiences through its extensive distribution network. The company offers a wide range of B2B solutions, including casino games, live dealer options, and sports betting technology. Playtech's platforms, such as Quickfire, facilitate content aggregation and improve customer experiences with data-driven insights. Additionally, Playtech provides trading services through its subsidiary TradeTech and engages in social gaming and land-based solutions. With a strong market presence and a commitment to innovation and responsibility, Playtech serves leading operators in regulated jurisdictions worldwide.
TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Coppel is a Mexican retail company founded in 1941, known for its omnichannel approach that combines physical stores and online shopping. The company offers a wide variety of consumer products, including furniture, clothing, home appliances, electronics, and personal digital financial services. Coppel aims to meet the needs of the mass market by providing accessible and attractive products from leading brands. Originally starting as a small store selling radios and watches, Coppel evolved into a furniture retailer that offered credit options to customers. This trust-based model has been a cornerstone of its business since its inception. The company emphasizes customer service and innovation, with a vision to be the top provider of personal digital financial services in Mexico. Coppel also offers nationwide home delivery and warranties on purchases, making it a convenient choice for customers seeking affordable products.
Genesys is a global leader in AI-powered customer experience (CX) and cloud contact center solutions, founded in 1990 in San Francisco, California. The company has a rich history of innovation, including the introduction of the first digital channels in 1998, the first cloud contact center in 2009, and the first AI-powered applications suite in 2019. Genesys supports over 70 billion customer experiences annually for more than 8,000 customers across 100 countries, employing over 6,000 people worldwide. The company offers a suite of cloud-native, AI-powered tools designed for omnichannel contact centers and CX orchestration. Key products include Genesys Cloud, a pioneering cloud-native contact center platform, and multicloud CX solutions that facilitate seamless interactions across various channels. Genesys also provides professional services such as onboarding, training, and strategic consulting to enhance customer experience outcomes. With a commitment to sustainability and inclusion, Genesys focuses on creating better business outcomes through empathy-driven technology and personalized customer interactions.
InComm Payments is a global payment technology company based in Atlanta, Georgia, founded in 1992. The company specializes in prepaid products, cash digitization, card solutions, and innovative payment services across various sectors, including retail, healthcare, and financial services. With over 400 patents and a workforce of approximately 2,400 employees in 35 countries, InComm Payments has established a vast distribution network of more than 525,000 retail and online points in over 40 countries. The company offers a wide range of prepaid and payment solutions, including gift cards, debit cards, bill pay services, and omnichannel commerce tools. InComm Payments is recognized for its patented point-of-sale activation technology, which has been pivotal in the prepaid industry. The company has received numerous awards from major retailers, highlighting its strong partnerships and leadership in payment innovation.
INFUSE is a global B2B demand and revenue marketing performance company based in Boca Raton, Florida. Founded in 2012, it specializes in high-performance demand generation strategies for leading business and technology brands. With a team of over 1,400 professionals across more than 75 countries, INFUSE combines local expertise with a broad global reach. The company offers a wide range of B2B marketing services, including AI-driven demand generation, account-based marketing, content services, lead management, and performance marketing. INFUSE utilizes a proprietary AI-driven demand engine that integrates with existing technology systems, providing real-time analytics and omnichannel engagement. Their approach focuses on identifying and engaging individual buying groups, ensuring a tailored experience for clients. INFUSE serves notable brands such as VMware, Google, and Microsoft, and is recognized for its exceptional customer support and effectiveness in improving lead quality and conversion rates.
mediasmart is a unified programmatic advertising platform that helps advertisers, trading desks, and agencies connect with target audiences across various screens. With a presence in over 150 countries, the company processes more than 54 billion bid offers daily and serves a wide range of global clients. mediasmart is part of the Affle group and has received accolades for its innovative approach to adtech, including a Silver award at DigiPlus Fest 2023. The platform offers several key solutions, including Connected TV Sync for harmonizing advertising campaigns across devices, mobile advertising for effective audience targeting, and omnichannel targeting for creating unified consumer journeys. Additional features include incrementality measurement for offline conversions, digital out-of-home advertising capabilities, and real-time optimization with advanced data analytics. mediasmart also provides flexible deployment options and a user-friendly interface, supported by a global team.
Clip is a prominent fintech company based in Mexico City, founded in 2012 by Adolfo Babatz. It specializes in digital payments and financial technology solutions for small and medium-sized businesses (SMBs) across Mexico. As the largest digital payments platform in the country, Clip plays a vital role in enhancing financial inclusion and driving digital transformation. The company offers a wide range of hardware and software solutions, including payment terminals like the Clip Ultra, which supports various digital payment methods and provides next-day deposits. Clip also features a digital payment platform that simplifies credit and debit card transactions, along with financial services tailored to help SMBs manage cash flow and grow. Its software tools assist businesses in managing sales, inventory, and customer interactions, improving operational efficiency. Clip is recognized as a leader in Mexico's fintech ecosystem, having achieved significant brand value and funding. The company is dedicated to empowering SMBs, enabling them to participate in the digital economy and contributing to broader economic development in the region.
AI-powered customer service for startups
Decagon is a San Francisco-based AI startup founded in 2023 by Jesse Zhang and Ashwin Sreenivas. The company specializes in generative AI agents designed for enterprise customer support and customer experience (CX) automation. With a team of around 100-200 employees, Decagon has raised approximately $200-231 million in funding, achieving unicorn status within 18 months. Decagon offers a cloud-based SaaS platform that enables businesses to build and scale conversational AI agents. These agents provide continuous support by automating tasks such as resolving support tickets, answering product inquiries, and managing subscriptions. The platform features context-aware responses, true omnichannel automation, and analytics tools that help enterprises enhance customer engagement and loyalty while reducing costs. Decagon's technology is built on large language models and integrates seamlessly across various communication channels, making it a robust solution for modern customer experience challenges.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Findasense is a global consulting agency based in Spain that specializes in customer experience (CX), digital transformation, marketing, and communication. The company combines strategy, technology, creativity, and data to create impactful solutions for its clients. Findasense operates with a technology-agnostic approach, allowing for the integration of various leading CX platforms and tools. The company offers a range of services, including strategy and consulting in marketing and digital transformation, technology integration for CX platforms, and social media management. Findasense emphasizes its Marketing Digital Hub methodology to develop omnichannel strategies. It serves clients across multiple regions, including Spain, Peru, Portugal, Bolivia, and Honduras, and has worked with notable brands like Coca-Cola to enhance customer engagement and attention.
Innovid is an independent omnichannel ad tech platform that helps marketers create, deliver, measure, and optimize ad-supported experiences across various channels, including CTV, digital, linear, and social media. Founded in 2007, Innovid has pioneered interactive video advertising and offers a patented method for inserting interactive elements into video content. The company provides an end-to-end platform that includes the creation and delivery of dynamic video ads, measurement and optimization tools, and real-time ad targeting capabilities. Innovid's technology is recognized for its innovation and effectiveness, with a focus on transparency and independence from big-tech ecosystems. The company has established partnerships with industry leaders such as NBCU, LiveRamp, and Magnite, serving over 1,000 major brands globally. Innovid continues to enhance its offerings with initiatives aimed at improving efficiency and sustainability in advertising.
Kepler Group is a digital marketing agency based in New York, founded in 2012. With over 600 employees across 10 global offices, the agency specializes in data-driven, omnichannel marketing strategies for global brands. Kepler combines creativity, advanced data analytics, and technology to enhance brand engagement and offers full transparency in its strategic partnerships. The agency provides a range of digital marketing services, including high-volume data analytics, audience planning, creative development, and campaign measurement. Notable offerings include the Kepler Intelligence Platform (Kip), which supports audience insights and optimization, and Kip Personas(TM), an AI-driven tool for creating detailed consumer profiles. Kepler also focuses on ecommerce solutions and has worked with Fortune 500 clients across various sectors, delivering successful campaigns for brands like Formula 1, FILA, Hasbro, and DoorDash. The agency is recognized for its innovative approach and has received accolades such as the Google Premier Partner Awards 2023.