Representante de Atendimento ao Cliente - Customer Experience
Mercado LibreCore Responsibilities
Provide excellent customer service to users by addressing their inquiries via phone, email, or chat. Meet quality targets while adding value to the customer experience. Communicate identified improvement opportunities from user interactions to enhance platform experience.
Requirements
Currently pursuing or holding a Bachelor's degree in Administration, Human Resources, Accounting, Economics, Marketing, or related fields. Experience in customer service via phone or chat. Ability to handle metrics and targets. Proficiency with technology, including Google tools.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote